Sunday, April 19, 2009

Web Analytics, Getting All The Information

SEONot all web traffic stats packages are equal. In fact, your favorite web stats package likely does not provide you with all the important pieces of metric information. Using only one or two methods to track and understand how your website is being used is like a doctor who only runs one or two tests on a patient. You may be missing out on critical data and you don't even know it!

The first and most common divide is log analyzers versus web trackers. There are endless internet debates about which one is “better”, but the fact of the matter remains that in order to best understand how your site is used you must have both implemented and used properly.

Log Analyzer
A web log analyzer is important to diagnose search engine crawling and indexing problems, as well as thwart scrapers and find broken links/missing file problems. The web log analyzer excels at gathering server centric and raw data which most other systems cannot.


Web Tracker

On the other hand the tracker has become so advanced, that there is rarely a better way to understand and discover the traffic of real people visiting your site and the fine details of how they interact with your site structure. Many trackers are even advanced enough to give you good insights as to the quality of your referring traffic and helping you to find and isolate the value in your promotions.

Even if you do have a tracker and web log analyzer installed – are you using them properly and to the fullest? Do you have important reports setup to view on a regular basis and compare historical trends?

Within the sub set of web trackers there are many important distinctions in how the data is presented and processed:

1. Realtime (instant) or processed on a slow schedule?

2. Granularity – do you get detailed information on specific stats?

3. Trending – can you compare different time periods and see trends in your granular stats over time?

4. Per-Visitor Detail – this is an important one especially if you are running wide reaching advertising campaigns on various large networks – seeing a direct sample of how your paid traffic is interacting with your site in the form of a visitor detail path, is critical to seeing how effective your ad is. (Combining this with realtime stats is a a sure way to save a lot of money on big ad campaigns which may not be properly configured)

5. Data Alerts – combined with real-time reporting, data alerts can tell you if there is an instant problem with one of your metrics. Knowing immediately about a metric problem (such as a broken landing page, or a order flow error) is a very fast way to respond to solid site problems and rescue significant value.

Most trackers do not contain all of that information, so it's always a great idea to have multiple trackers which can provide you with the full spectrum of critical information for you site.

If you are missing any of those details, GoStats free or GoStats Pro can certainly give you an increased insight into most of your critical metrics. Many people make significant promotion savings and increases in site value with additional information provided by GoStats in realtime.

Author by Richard Chmura
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KIDO’Z Operating System for Kids

SEOWhat a novel approach! A startup developing the right tool for a highly focused and important demographic - parents with little kids.

Unbelievably, I started this article 3 days ago, and have revised or rewritten it 6 times. The reason it has been so difficult is the intent I suppose. I originally intended, with Loren’s consent, to plug a very nice startup called KIDO’Z, a web browser and operating system for kids. With all the things superb and viable about this service in mind, I could not help but associate the niche targeted model of KIDO’Z with all that is wrong with so many other Internet ventures. An ethical and philosophical dilemma born out of giving a damn I suppose.

Great Expectations
Part of the problem with what was supposed to be Web 2.0, is something that many of us warned about some years ago. In one fearful (but inevitable) scenario, traditional business practices would eventually superimposed old methodologies atop what nearly all tech journalists evangelized as a paradigm shift. Web 2.0, the coming of “the discussion”, a sort of socially euphoric space where people really go forward, or for lack of better imagery – users (people) as the center of a new universe -these were the ideas we had for this tool called the Web. Quite obviously, an exact replica of physical world mediocrity now obscures any idea of rosy wonderment we may have envisioned back when.

I Wanted on the one hand to simply reveal something of worth, while at the same time looking back on thousands of instances where “worth” became a buzz word, a door to door salesman methodology for marketing. If you are ever frustrated, late at night, wondering why your Twitter marketing campaign just isn’t bearing the fruit you wanted – well, maybe you got the idea already. In case you have not, consider the case of Facebook. Five years, half a billion dollars and 200 million users later – add people, shake well, and POOF – nothing happens – it may never happen.

Enter KIDO’Z and the Re-emergence of Software
Digressing is not always a bad thing. Take software for instance. Low cost to mass produce, effective, feature laden and only limited by the systems at which it is leveled. In short, digitalized tools that compared to puffy “cloud” variants, seem almost tangible, touchable and real. KIDO’Z, the children’s OS and companion to the Internet, is but one of several superb examples of software that has come out under the shroud of “cloudy” propaganda lately. Let me illustrate why this fairly obscure (so far) development can perhaps refocus development, marketing, advertising, and ultimately the progress of the greater tool – our Internet.

KIDO’Z, though a complex development internally, is a fairly simple business proposition – it resolves a point of pain for a narrow but crucially important niche – parents and their children between the ages of 3 and 7. The issues there are; safety, refined content for children, parental guidance and control, age specific usability and universal (global) individualization.

Content for users is very refined and specific to them

I will not go into the minute specifics of features, nor microanalyses of the platform here. For the sake of this argument, please accept that this Tel Aviv company is leaving no stone unturned for KIDO’Z success as a superb product for kids. The reader can easily download and test the application, and you absolutely should, especially if you have small children. Here are a couple of screen and a brief rundown of some KIDO’Z aspects.

KIDO’Z – A Kid’s Browser, Filtered Search and Operating System

The following list of aspects of the KIDO’Z platform are very general, but the reader can glean a good idea of the impact of this tool if they imagine a 4 year old, who cannot yet read, learning to browse the Internet as it was really meant to be – as a fascinating, educational and entertaining data base – an interactive library – with content tailored for the individual. What KIDO’Z has really done is created an operating system, browser and filtered search platform in one fell swoop.

  • With KIDO’Z, children can send and receive richly designed e-mails, manage photo albums, diaries and blogs, create content and share it with friends. They can also view personal video channels, browse safe websites, learn about buying virtual products and send them as gifts, personalize their own virtual environment. Kids can and also do the things resident on other children’s websites, such as play games and color pages.
  • KIDO’Z is constructed as a Web Operating System (WebOS) which is continuously renewed with innovative tools, features and possibilities, keeping the product fresh and interesting and ensuring long-term user commitment.
  • KIDO’Z sets the safety of children as its primary concern and is centered on an active protection system enabling parents full control and tracking capabilities. This multiple redundant system allows for an unparalleled degree of security. In addition, a statistical system provides parents with reports on the child’s use of the system, tracking his/her pattern of use of KIDOZ, and eventually this aspect will allow for much more advanced organization and presentation of content to children..
  • KIDO’Z is a new concept for a rich and safe internet experience for children. It allows children to perform activities that had previously been impossible for them to do, and provides a personal environment in which every child can express himself and find his own path on the internet.
  • KIDO’Z is already available in 20 languages. Not only that, but the platform distributes content based on any number of demographic criteria. In example, kids in China receive entirely different and more relevant content for their needs, while other demographic/geographic user bases receive content based on their particular set variables.
  • KIDO’Z is also community centric. Community can be derived from any number of shared interests, as we know. The KIDO’Z interface, tools and content support systems are geared to embrace community from many perspectives including; friends, regions, hobbies, brands, languages, education streams, location, nationality and of course family. No other service or system we know if is so directed at engaging users (especially children and their parents) in such a refined and well thought out way.

Of all the startups our firm, or our partners as individual Web analysts have worked with, KIDO’Z is the first to have not only built the right tool and targeted it, but to have localized it for the world, refined it technically and flexibility wise, and captured the essence of a powerful future market.


With the upcoming Version 1.0 release, KIDO’Z will actually provide a tool for the Web that has no equal. Kidzui is the only remotely similar platform of good quality, but its demographic is far older. As a first time tool for pre-school and even early elementary children, KIDO’Z will stand along. This does not often happen for early stage developments, and given their transparent and viable business model (free services underneath premium ones), I think marketers, developers, and the Web tech community might capture a glimpse of one viable path to success where so many are obviously failing miserably.

If Not Now, When?
Targeted products and inherent narrowly targeted marketing are the holy grail of every company. Except apparently, most large scale Internet startups. Even those that are narrowly focused fall short for any number of reasons. Facebook, MySpace, Twitter, Digg, FriendFeed, none of social media or networking, no bookmarking or aggregation entity, none save one of 100 search startups, Wikipedia (Jimmy never monetized it), Wikia, nor any but one video startup has turned the proverbial dime of substantial profit for their investors. Digest this fact for a minute. Maybe $2 billion or more invested in 1500 startups, and no return in sight.

So what’s the big deal about KIDO’Z? From one standpoint, the inherent value of making nice things for children is far greater intrinsically than some college bozos making tools that appeal to narcissism. Secondly, from a business standpoint, engaging parents with refined services or even products that enhance their children’s lives is, well, a no brainer.

The example however, runs much deeper than this. The bottom line for us as either marketers, communicators, developers or investors is directing development toward something people are willing to pay for in the first place. It is called making a valuable, needed or wanted product. When the investment gravy train runs out for all these “puffy cloud”, glorified chat rooms runs out, perhaps better thought out ones will arise, or people will write more blogs etc.

Conclusion
Not every niche is as well defined or supported as the one KIDO’Z is targeting. Also, the argument for localized and controlled computing represented by this development, or even another recent one I wrote about in FileRide, will grow geometrically when and if these “cloud” entertainment networks begin to crumble. The social Web really has little need in most cases other than connectivity between desktops any way. As for detractors of “walled garden” or compartmentalized content, if we all admit it, we would love a degree of segregation from undesirable content. Instead of trying to make the Internet into a vast TV network, which it will never be, we should be focused on “grown up” commodities. It is ironic that the most adult startup in some time is a cute but wonderful kids tool.
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Monday, April 13, 2009

Favorite Easter Eggs

tips-and-trickJust as children love hunting for Easter eggs, we love finding virtual Easter eggs in software and Web apps—those intentional hidden messages, features or jokes built into the software that users in the know may stumble upon at some point during their experience with the application. We’ve compiled a list of some of our favorite software Easter eggs of all-time (in no given order) in light of today’s holiday. Of course, there are many more Easter eggs out there. Tell us us your favorites in the comments!

1. Atari: The first ever software Easter eggs is speculated to have occurred in 1979 in an Atari game. Apparently, programmer identities were kept behind locked doors in the easly days of software development, with companies not wanting staff to gain more celebrity status than their brands

2. Google’s Picasa Teddy Bears: Image editing software Picasa has an entertaining teddy bear Easter eggs. If you open Picasa and press Ctrl-Shift-Y, a teddy bear will pop up.


3. The Book of Mozilla: If you type “about:mozilla” in the address bar of any version of Firefox, you will be led to a page with a quote from the “Book of Mozilla” about the birth of Firefox.

4. Google Earth Flight Simulator: If you open Google Earth, version 4.2, and press Ctrl-Alt-A (”Command” “Option” “A” on a Mac), Google inserted a flight simulator that lets you simulate being in the cockpit of a F16 fighter jet ot a lightweight SR22 propeller plane.

5. The Dark Castle on the iPhone/iPod Touch: According to this report, a teenager in the UK managed to discover this egg, the classic Mac game “Dark Castle”, in its entirety, available on the iPhone and iPod Touch. Activating this game is a bit complicated but, here are the directions.
google iphone

6. Google’s Mobile App: Google unveiled a surprise Easter eggs for its Mobile App for the iPhone earlier this year. If you click on the settings tab, scroll to the bottom and keep swiping upwards until a secret option dubbed ‘Bells and Whistles’ appears (this also works in the foreign language versions of the app). The hidden menu lets you change the theme color of the app and its default sounds to chicken or monkey noises.

7. Microsoft’s Volcano: Microsoft inserted a volcano Easter eggs in all Windows Operating Systems prior to XP. If you go to control panel display, click on the screen savers tab, select “3D Text,” then click on settings and in the graphics text box type “volcano.” The screen saver then shows names of all the volcanoes in the U.S.

8. Google’s holiday Easter eggs: Last holiday season, Google put Easter Eggs next to the sponsored link search results for terms like Christmas, Hanukkah, Kwanzaa Gifts, Christmas Sweaters, Hanukkah Sweaters, etc.


9. Mac OS X “Here’s to the Crazy Ones”: If you open Finder and go to Applications, look for TextEdit. If you enlarge the icon in CoverFlow, you’ll see a letter from John Appleseed quoting the text from Apple’s “Think Different” advertising campaign.

10. Goldeneye Breakdance: This egg was recently discovered. Apparently when playing Goldeneye 007, if the user tilts the cartridge during gameplay, this causes the characters to breakdance. It’s pretty funny-see the YouTube video of the dance below:

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Promote your Book ...Ten Great Ways

internetworkSo you have written a book and had it published. Congratulations. Now you face the challenge of what to do next. Many authors think that marketing is a job for the publisher so they sit back and wait for the royalties to roll in. You might have a very long wait. The market for books is extremely crowded and most books do not sell well. However, there are a number of things that the author can do that will really help to promote your book. so make the move from writing to marketing and take these actions:



1.Promote your Book by Sending review copies to all the journals and magazines that review books in your genre. This is something that most publishers do for you but there is no harm in sharing lists and helping out. If you have self-published you will certainly have to focus on this. Don’t forget the many online sites that review books.

2. Promote your Book by Getting friends, colleagues, clients or anyone who likes your book to place reviews on Amazon and other online book stores. Amazon is highly influential and the reviews matter so encourage anyone who says they enjoyed your book to place a review.

3. Promote your Book Offering yourself for interview on radio stations. Most radio stations are looking for interesting interviews and the author of a newly published book has a good chance of getting on air. You need a publicity letter which says something interesting or controversial about the book and off you go. If you have the budget you can use a professional PR company to target radio and TV programs.

4. Promote your Book Creating a web page for the book. Ideally you should have a separate website with an address that features the book title. Now you can exchange links and drive traffic to the site with comments, blogs, quotes and extracts. Be sure to show people how they can buy the book. Encourage user feedback, comments and reviews.

5. Promote your Book Offering sample chapters as free downloads. Take a couple of your best chapters and turn them into pdf files. Let people download them for free. Think of this as the equivalent of letting people browse through your book at a bookstore.

6. Promote your Book Using material from the book in your blog. Start a blog and quote from the book. Lift sections and acknowledge the book as the source. Build a community of interest around the topics in the book.

7. Review other books in this field. Promote your Book by Become a reviewer on Amazon. Use your own name accompanied by ‘author of the book……’. Review other books and when people read your reviews some will click through to your book.

8. Promote your Book using an email newsletter. Encourage people to subscribe on the website and then send out an occasional newsletter with interesting new material in this book’s field. But you cannot just plug your book – you have to add value with new information and comment.

9. Promote your Book by Give away copies to the right people. Use the book as your calling card. Give copies to potential and existing clients. Encourage them to read it and pass it on.

10. Promote your Book by Offering books as prizes. Local radio shows, magazines or societies will often be interested in running competitions and will give you valuable publicity if you give them a few books to give away as prizes.

Some authors do book signings in local bookstores but, unless you are very well-known, this activity is unlikely to produce worthwhile results. Finally, you could consider using the book as a platform for launching your speaking career. You will need a different set of skills to succeed here but the book can make an excellent starting point and every talk will help sell more books.
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Friday, April 3, 2009

Google Mobile App for BlackBerry Allows Search by Voice, My Location

Mobile-DeviceGoogle Mobile App for BlackBerry now allows users to search using their voices and with Google's My Location application. Google has been making substantial inroads with its mobile apps, even as a number of mobile device makers gear up to produce Android-based smartphones.
Google Mobile App for BlackBerry now allows users to reduce typing on the Research In Motion smartphones by carrying out mobile Web searches for a location using their voices or the search giant's My Location application, or both.

"If you're like us and hate typing on that tiny keyboard, you'll be glad to hear that Google Mobile App on your BlackBerry will let you search with your voice and with My Location," Luca Zanolin, a Google Mobile App engineer, wrote in a Google Mobile Blog post March 25.

Say you're looking for the nearest bookstore. By inputting "bookstore" with My Location enabled, you generate a list of bookstores nearest your location.

Users also now have search-by-voice functionality for their BlackBerrys, a feature already available to users of the iPhone and the Android platform. Say the word "bookstore" and Google will generate local results and a corresponding link to Google Maps.

"Searching by voice can be used in combination with the My Location feature, and it works well with standard Google searches, such as currency conversion and weather," Zanolin wrote.

Google Mobile App will run on all versions of the RIM BlackBerry running on O/S 4.1+. The search-by-voice feature is supported on O/S 4.2 and above, with support for the BlackBerry Storm coming soon.

Google has been seeking to expand its mobile device-based services lately, as well as refining existing ones such as Google Maps for Mobile.

On March 20, the company announced that Google Voice would include an updated Phone Spam filter. Google Voice provides services such as automated voice mail transcription and grouping a user's phones with a single number.

More mobile-device makers have been committing to Google's Android mobile operating system platform. Taiwanese smartphone manufacturer HTC, which drew buzz at the Mobile World Congress in Barcelona for its devices, announced on March 17 that it could produce three more Android-based smartphones in 2009.

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Google Ventures Looks to Invest Millions in Software, Green IT, Health Care

internetworkGoogle is setting up Google Ventures, a venture capital fund with the capacity to invest in consumer Internet, software, clean-tech, bio-tech, health care, and whatever other areas that might harbor the “next big thing.” Although Google claims its new fund is not an acquisition vehicle, the company has a history of purchasing startups such as YouTube and then integrating them into its core businesses.

Google announced the creation of Google Ventures on March 30, a venture capital fund designed to invest in startups across the technology spectrum.

By doing so, Google joins Intel and other companies in establishing a venture-capital arm for investment in smaller firms with potential. Google already has a philanthropic arm, Google.org, that has focused on investments in global health and clean energy.

"We'll be focusing on early stage investments across a diverse range of industries, including consumer Internet, software, clean-tech, bio-tech, health care and, no doubt, other areas we haven't thought of yet," Rich Miner and Bill Maris, managing partners of Google Ventures, wrote on the official Google blog. "If anything, we think the current downturn is an ideal time to invest in nascent companies that have the chance to be the ‘next big thing,’ and we'll be working hard to find them."

Rich Miner helped develop Google’s Android platform and ecosystem; before joining Google, he was a vice president at Orange, overseeing research and development activities in North America.

Before joining Google, Bill Maris founded Burlee.com, a Web hosting company, and was a portfolio manager for Investor AB, a Swedish industrial holding company.

While Maris and Miner will judge and manage the investments, The New York Times reports that David Drummond, senior vice president of corporate development and chief legal officer at Google, will oversee the project.

News reports peg the amount of money Google Ventures plans to spend in its first year at $100 million.

On its new Google Ventures Website, the company suggested that it would be willing to invest up to "tens of millions of dollars" in startups, "depending on the stage of the opportunity and the company’s need for capital." Google also held open the door to co-investing in opportunities with other venture firms.

On the same site, Google also asserted that its new venture – so to speak – wasn't merely a new acquisition tool: "Acquisitions by Google of portfolio companies are possible, but this is not the goal or focus of our investment activities. Our focus is building great companies and generating long-term financial return."

However, Google has a long history of purchasing startups and then integrating their technology into its core businesses. As far back as 2005, with its acquisition of Dodgeball.com, Google was building its portfolio of social-networking technologies; a year later, it purchased YouTube for $1.65 billion.

On March 11, Google released Google Voice, an updated version of GrandCentral, which Google acquired in July 2007. Google Voice allows users to condense his or her various phone numbers into a single one, among other phone-related services.

"The $100 million or so is not the type of funding they would need to go out and make acquisitions of major companies; it’s basically seed money," Charles King, an analyst with Pund-IT Research, said in an interview. "I would expect them to proceed in much the same way as Intel Capital and IBM, in that they’ll find interesting companies and throw them a financial lifeline in order to help them survive, and then have a seat at the table."

Google Venture’s public stance against being an acquisition vehicle, King continued, "may be a matter of political expediency."

"There are any number of startups whose main reason for existing is to be acquired by a larger organization, but that’s not always the case," he said. "So from a socio-political standpoint, it’s better for Google to say they’re heading out there simply to provide guidance. If eventual acquisition was an explicit goal, they might risk scaring off more companies than they would attract."

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Earth Hour ignored by internet user

internetworkWhile nearly 1,000 global landmarks went dark for Earth Hour and uncounted individuals turned off lights in a symbolic gesture endorsing climate change action, Internet usage continued to suck down power with no slowdown before, during and after Earth Hour. Power for servers and associated cooling equipment took up 1.2 percent of the entire U.S. power consumption in 2005 at a cost of $2.6 billion.

The much ballyhooed March 28 Earth Hour called for individuals, businesses and governments across the globe to turn off unused appliances and computers for 1 hour as a show of support for climate change action. The World Wildlife Foundation, the sponsor of the event, went so far as to call Earth Hour "the world's first-ever global vote about the future of our planet."

Internet users, it seems, could not have cared less.

The monitoring service Pingdom, which tracks 35,000 sites and servers across 125 countries, measured Internet activity during the Earth Hour time range. Compared with the same period for the three previous weeks, Pingdom found no decrease in Internet use.

"There was no noticeable difference, which means that Earth Hour had no impact on the Internet," Pingdom wrote on its blog. The company was disappointed with the results.

"The Internet today takes up a significant amount of the global power output and considerably more of our collective attention," Peter Alguacil, a Pingdom Web analyst, said in a statement. "All servers and web sites are not business critical, and we sincerely wish more companies, organizations and individuals will join us in pledging to shut down any infrastructure they can spare next year to make Earth Hour 2010 a virtual event as well as a physical one."

According to an AMD-sponsored study by the Lawrence Berkeley National Laboratory, power for servers and their cooling equipment took up 1.2 percent of the entire U.S. power consumption in 2005 at a cost of $2.6 billion. The numbers don't include power for data storage and network equipment.

Pingdom promised to shut down as much as possible without compromising its main monitoring and notification services for Earth Hour 2010, and urged individuals and Internet companies to do the same.

"Earth Hour is intended to mobilize and manifest support for action on climate change. What if Facebook, after notifying users, decided to shut down for 60 minutes next year? That would be an unprecedented global manifestation in itself," said Alguacil.

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